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Complaints Procedure

At all times the Mid Yorkshire Chamber of Commerce aims to offer the best possible service to its members and customers. However, should issues relating to our service result in cause for complaint, please contact us on getconnected@mycci.co.uk or telephone 01484 483 660. Please give as much detail as possible. Upon receipt of your complaint the following procedures will be adhered to:

Mid Yorkshire Chamber acknowledges all written complaints within 5 working days

Mid Yorkshire Chamber will investigate the details of a complaint and take appropriate action at each stage of the investigation

All complaints about will be referred immediately to the appropriate member of the team or Chamber contact

Mid Yorkshire Chamber resolves to complete investigations into complaints within 14 days and to respond in the same time scale.